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Unix socket refused to connect

Hi All,

I apologize for posting a similar thread as some other folks, but unfortunately, none of the solutions for the similar posts worked on my machine.

Currently, when I run cryosparcm status, I see the following:

----------------------------------------------------------------------------CryoSPARC System master node installed at/home/kellogrp_sparc/software/hpc_cryosparc/cryosparc_master2/cryosparc_masterCurrent cryoSPARC version: v4.3.1----------------------------------------------------------------------------CryoSPARC process status:unix:///tmp/cryosparc-supervisor-4982856fca9b58f01d40087c1284c4ad.sock refused connection----------------------------------------------------------------------------*** CommandClient: (http://svlpcryosparc01.stjude.org:61102/api) URL Error [Errno 111] Connection refusedAn error ocurred while checking license statusCould not get license verification status. Are all CryoSPARC processes RUNNING?

Running cryosparcm stop and cryosparcm restart does not work either. Whenever I try to stop, I get the following:

CryoSPARC is running.Stopping cryoSPARCunix:///tmp/cryosparc-supervisor-4982856fca9b58f01d40087c1284c4ad.sock refused connection

I also tried moving /tmp/cryosparc-supervisor-4982856fca9b58f01d40087c1284c4ad.sock from /tmp to another location, and tried restarting, but that results in:

CryoSPARC is not already running.If you would like to restart, use cryosparcm restartStarting cryoSPARC System master process..CryoSPARC is not already running.configuring databaseWarning: Could not get database status (attempt 1/3)Warning: Could not get database status (attempt 2/3)Warning: Could not get database status (attempt 3/3)

We recently had exceptionally high memory utilization on our CryoSPARC server, although I’m not sure if that is related.

Any and all help would be greatly appreciated!

Thank you!Walid

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